Privacy policy

TERRACE FORM respects the information you share with us. This Privacy Policy explains how DENIM DEN LLC, doing business as TERRACE FORM, collects, uses, shares, and protects personal information when you visit terraceformhome.com, place an order, contact us, or otherwise interact with us.

Information We Collect

Contact and order information, such as your name, email address, shipping address, billing address, phone number when supplied, and items purchased.

Payment-related information processed through the payment methods available at checkout. We do not intentionally store complete payment-card numbers.

Device and usage information, such as browser type, IP address, pages viewed, referring pages, and interactions with our storefront.

Messages and support information you send to us.

How We Use Information

Process, confirm, fulfill, and support your order.

Provide customer service, returns, refunds, and account-related communications.

Protect our store, customers, and transactions from fraud, misuse, or security incidents.

Improve our products, storefront, services, and customer experience.

Send marketing communications where permitted and subject to your choices.

How We Share Information

We share personal information only as reasonably necessary to run our business: with service providers that support storefront hosting, payment processing, order fulfillment, shipping, customer service, analytics, and marketing; when required by law or to protect rights and safety; or in connection with a business transaction such as a merger or acquisition. We do not sell personal information for money.

Your Choices and Rights

You may opt out of marketing emails by using the unsubscribe link in the email. Depending on where you live, you may have rights to request access to, correction of, deletion of, or information about our use of your personal information. To make a privacy request, email support@terraceformhome.com with the subject line “Privacy Request.” We may need to verify your identity before completing the request.

Retention, Security, and Children

We keep information for as long as reasonably necessary for the purposes described here, including order support, legal, tax, accounting, and security obligations. We use reasonable safeguards, but no online system is completely secure. Our Site is not directed to children under 13, and we do not knowingly collect personal information from them.

Updates

We may update this Policy as our practices or legal obligations change. The effective date at the top of this document indicates when it was last revised.